ZZETTA

WORK / MCDELIVERY

McDELIVERY

UX Redesign

Food delivery app redesign screens arranged on a dark workspace

Reimagining a familiar delivery experience — fewer taps between craving and checkout.

ROLE
UX / UI Designer
SCOPE
UX Audit, Personas, Flows, UI Redesign
TOOLS
Figma, Photoshop
YEAR
Self-initiated — 2024
01 / Overview

Overview

A self-initiated redesign of a mainstream fast-food delivery app. The goal was not a restyle: it was to shorten the distance between opening the app and confirming an order, without losing the promotional density the business depends on.

02 / Pain points

Pain Points

  • Promo banners compete with the primary order action
  • Menu categories buried under carousels
  • Cart edits require leaving the checkout flow
  • Order tracking gives status, not expectation
  • Repeat orders take as many taps as new ones
03 / Personas

User Personas

Three archetypes shaped the work: the late-night repeat orderer, the family bulk orderer, and the deal hunter who opens the app only when there is a promotion.

04 / Target user

Target User

Priority was given to the repeat orderer — highest frequency, lowest tolerance for friction, and the group whose behaviour is easiest to design a shortcut for.

05 / Problems

UX Problems

The app is optimised for browsing offers, while most people arrive already knowing what they want.

06 / Solutions

Proposed Solutions

  • 'Order again' as the first home module
  • Persistent, editable cart drawer
  • Category rail pinned above promotions
  • Tracking with a time expectation, not just a status
  • Deal hunters get one consolidated offers tab
07 / Features

Feature Improvements

Item customisation moved inline, so extras are chosen without opening a new screen, and the checkout summary stays visible while editing.

08 / Interface

Interface Redesign

Stronger type hierarchy, larger food imagery, and a single accent for actions so the promotional colour no longer competes with the buttons.

Redesigned delivery app screens
Redesigned flow
09 / Final screens

Final Screens

10 / Reflection

Reflection

Redesigning a household product is a lesson in restraint: every element is there because some business need put it there. The interesting work was sequencing, not deletion.